Terms of Use

Acceptance of Terms

By accessing or using the OneDrop FM website at onedropfm.com.au, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

These terms apply to all visitors, users, and anyone who accesses or uses the website. They do not replace or limit the terms of any service agreement you enter into with OneDrop FM for cleaning services.

About OneDrop FM

OneDrop FM is a registered Australian business providing residential, commercial, and specialist facility cleaning services across Melbourne, Victoria. Our ABN is available on request. For service-related enquiries, contact us at mattk@onedropfm.com.au or call 0402 160 946, Mon-Fri 8am to 5pm.

Use of This Website

You may use this website for lawful purposes only. You agree not to:

• Use this website in any way that breaches applicable local, national, or international laws or regulations
• Transmit unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its related systems
• Introduce viruses, malware, or other harmful material
• Use automated tools to scrape, copy, or extract content from this website without our prior written permission
• Reproduce or republish any content from this website without our prior written consent

We reserve the right to restrict or terminate access to this website for any user who breaches these terms.

Accuracy of Information

We take care to ensure the information on this website is accurate and up to date. However, we do not warrant that all content is complete, current, or free from errors. Pricing, availability, and service details may change without notice.

Nothing on this website constitutes professional legal, financial, or compliance advice. If you require advice specific to your situation, please consult a qualified professional.

Quotes and Bookings

Information provided on this website, including any indicative pricing, is for general reference only and does not constitute a binding quote or offer. A formal quote is provided only after an on-site or telephone assessment of your specific requirements.

A service agreement is formed only when OneDrop FM confirms a booking in writing. We reserve the right to decline any booking at our discretion.

Intellectual Property

All content on this website – including text, images, logos, graphics, and layout – is owned by or licensed to OneDrop FM and is protected by Australian copyright law.

You may view and print pages from this website for your own personal, non-commercial use. You must not reproduce, distribute, republish, or modify any content without our prior written permission.

The OneDrop FM name, logo, and tagline “Your Environment, Our Priority” are the property of OneDrop FM. Nothing on this website grants any licence or right to use these without our written consent.

Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. OneDrop FM does not endorse, control, or take responsibility for the content or practices of any linked third-party website. Accessing third-party websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by Australian law, OneDrop FM is not liable for any loss or damage arising from:

• Your use of or inability to use this website
• Any errors, omissions, or inaccuracies in website content
• Unauthorised access to or alteration of your data
• Any interruption or cessation of the website

Nothing in these terms limits any rights you may have under the Australian Consumer Law or other non-excludable consumer guarantees.

Service Guarantee

Our 200% satisfaction guarantee and bond-back guarantee apply to cleaning services provided under a confirmed service agreement. These guarantees are separate from and in addition to any rights you have under the Australian Consumer Law. Full details are available on request or in your service agreement.

Privacy

Our collection and use of your personal information is governed by our Privacy Policy, available at onedropfm.com.au/privacy-policy/. By using this website you consent to the practices described in that policy.

Changes to These Terms

We may update these Terms of Use at any time. The date at the top of this page indicates when they were last updated. Continued use of this website after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes arising from these terms or your use of this website are subject to the exclusive jurisdiction of the courts of Victoria.

Contact Us

For any questions about these Terms of Use:

OneDrop FM Melbourne, Australia

Email: mattk@onedropfm.com.au

Phone: 0402 160 946

Hours: Mon-Fri, 8am to 5pm