Port Melbourne · Postcode 3207

House Cleaning Melbourne CBD for Apartments and Homes in 3000

Get a Quote

Contact Form1

Scope of work

What do our house cleaning services in Melbourne CBD include?

The list below is the standard clean. You can add to it or take things off it when we quote.

Kitchen benches and sink

City kitchens are small, so bench space gets used hard. Benches, sink, tap and the join where the tap meets the stone.

Cupboard fronts and handles

Galley kitchens mean you brush past the same three cupboard doors every day. Fronts, handle undersides and the hinge line.

Stovetop and splashback

Knobs come off so we reach underneath them. Splashback back to the grout line.

Rangehood filters

Filters come down. In an apartment with no window over the cooktop, the rangehood is doing all the work, so a clogged filter shows quickly.

Oven and dishwasher exteriors

Doors, edges and rubber seals. Dishwasher filters rinsed and put back.

Bathrooms and shower screens

Basins, taps, screens, tiles, toilets inside and out, and the seal lines where the shower meets the tiles.

Bathroom exhaust fans and air vents

Both matter more in an apartment than a house, because there is often no window to open.

Balcony doors, glass and floor

Cleaned from the inside, along with the door track. We do not clean external glass at height.

Window tracks

The channel under the window, which is where grit collects in a tower.

Floors throughout

Vacuumed first, then mopped on hard surfaces. Carpet needing more than a vacuum is its own job, and we do carpet cleaning in Melbourne CBD too.

Dusting from the ceiling down

Cobwebs, light fittings, picture rails and skirting boards.

Bins

Emptied, wiped and relined.

Domestic house cleaning in Melbourne CBD works from the ceiling down, and in a small apartment that order matters more than it does in a house. Everything is within a few metres of everything else, so dust knocked off a vent lands on the bench you just did. The Better Health Channel, run by the Victorian Government, notes that cleaning frequently touched surfaces is what reduces the spread of germs at home. In a one bedroom apartment there are fewer of those surfaces, but every one of them gets touched far more often.

Pricing

How much does house cleaning cost in Melbourne CBD?

House cleaning Melbourne CBD prices depend on the size of the apartment, how many bathrooms it has, how often you book, and the condition at the first visit. Booking platforms list apartment cleaning in the city between $110 and $260 a job, with a median around $170. Other Melbourne companies advertise $71 an hour for regular cleaning, or $115 for the first two hours then $45 an hour after that.

Those are hourly rates and platform averages. We quote a fixed price instead, and it is worth understanding why the two are different products.

An hourly rate prices the cleaner’s time. A fixed quote prices your apartment. The difference shows up on a first visit, when nobody yet knows whether your place takes two hours or four. Some companies argue hourly gives you more control, and on a studio that can be true. Our view is that most people would rather hear the number before they commit than watch it form while someone works.

So we come out, look through the apartment with you, and give you a price. That price is what you pay.

What changes the price

  • Bedrooms, bathrooms and the floor area of the apartment
  • Whether there is a balcony, and how much glass it carries
  • How often you book, since a weekly visit is lighter than a monthly one
  • The condition at the first visit, usually the heaviest clean
  • Extras such as oven interiors, fridge interiors or window tracks after a long gap

How do you get into my building if I am not home?

Most people are at work when we clean. In a house that means a key. In a tower it usually means something else, and we sort it before the first visit rather than on the day.

Concierge and building management

Many city buildings want cleaners signed in at the desk or listed with building management. We arrange that in advance so nobody is waiting in the lobby.

Swipe cards, fobs and codes

Where your building issues them, we work to whatever your owners corporation allows.

Key safes

Some buildings permit them and some do not. We follow your building rules, not our preference.

Lift bookings and loading dock times

Larger towers restrict when service lifts can be used. Tell us your building and we work inside those windows.

Local knowledge

The homes we clean across Melbourne CBD

Around 55,000 people live inside the Hoddle Grid, and most of them live in apartments. The reason there are so many is a deliberate one. The Postcode 3000 policy offered incentives that turned empty lower grade office buildings into housing and brought new towers with them, before the same shift spread to Southbank, Docklands and Carlton. That history is still visible in what we clean.

Professional cleaning-ready interior of a converted office building

Converted office buildings

Apartments made from former office floors have layouts no architect would draw from scratch. Windows that do not open, odd corners, services running through cupboards. Air quality is the practical issue, so vents and exhaust fans matter more here than in a house

Modern purpose-built office tower lobby in Melbourne CBD with marble flooring

Purpose built towers

West Side Place on Spencer Street, built on the old site of The Age, holds close to 1,400 apartments across two towers. Premier Tower nearby runs 78 floors. Aspire Melbourne sits at 301 King Street. Buildings like these pack more surface into less floor, so a two bedroom apartment can take as long as a larger house. The things that get missed are always the same: balcony glass, window tracks, splashbacks and the seal lines in bathrooms.

Student studio apartment in with an open-plan bedroom,

Student studios and one bedders

The RMIT Quarter at the north end of the grid, around Swanston Street and La Trobe Street, brings a large student population into small apartments. These are quick jobs and we price them as quick jobs.

modern townhouses and beautifully restored older homes with Victorian architecture

Townhouses and older homes

There are still homes with stairs and street frontage inside the grid and along its edges. They clean more like a house than an apartment, and we treat them that way.

One thing city apartments share is moisture. Sealed windows and small bathrooms mean damp air has nowhere to go, which is why shower silicone and exhaust fans need attention here that a house with an openable window does not need.
A 67 storey tower approved for the Queen Street end will add more than 1,500 homes, including around 900 student units. The city is still filling in, and new apartments arrive with building dust in them that does not vacuum out on the first pass.

How often to book a regular clean

Regular home cleaning in Melbourne CBD is usually booked fortnightly. That fits how most city households run, with median rent around $381 a week and a population weighted towards students, working professionals and downsizers rather than large families.

Weekly

Suits shared apartments, homes with pets, and anyone working from home full time.

Fortnightly

It’s the common choice. Enough time passes to be worth it, not enough for anything to get away from you.

Monthly

suits studios and one bedders where one person tidies as they go.

Single visits

work before guests arrive, after a party, at the end of a renovation, or when you want the place reset. Moving out is a different job to a different standard, so that runs through our end of lease cleaning.

The difference

The same cleaner in your apartment, every visit

Ask people in the city what they want from a cleaner and the answers are consistent: on time, easy to communicate with, thorough. Not complicated, but hard to get from a rotating cast of strangers who have never been in the building before.
Our cleaners are on our payroll. Not agency contractors you pay directly, not franchisees who bought a territory, not names pulled off an app. The Cleaning Services Award 2020 sets the rates and entitlements that employed cleaners receive, and that is the practical reason continuity is possible at all. Turnover is what breaks it, and turnover follows pay.

Every cleaner holds a current police check.
In the city there is a second thing worth knowing about your cleaner, which is whether they know your building. A cleaner who has been to your tower before knows which lift takes equipment, where the loading dock sits, and which desk to sign in at. That knowledge is lost every time a new person is sent, and it is lost again the visit after that. Keeping the same cleaner keeps it.

When your cleaner takes leave we tell you first, and whoever covers is briefed on both your apartment and your building.

Metecan Kalkan founded OneDrop FM and still runs it. There is a person to call.

OneDrop FM | 15 Years Experience | Melbourne, Australia

about onedrop fm

Straight answers

How our cleaners work inside your home

Nothing of yours gets moved

Framed work, photographs and anything on display stay where they are. Ask us to dust the top of a frame and two people handle it, one steadying and one cleaning. In an apartment where shelves sit close to walkways, this comes up more than you would think.

An unsure cleaner picks up the phone

Deciding what is rubbish and what you are keeping is not a cleaner’s call to make in someone else’s home. They ring the office and we ring you.

Anything that will not shift gets photographed

Old marks, worn silicone, a stain set into grout. You get the photo and the note the same day, while there is still time to do something about it.

Two metres is the ceiling on ladder work, and nobody does it alone

Our cleaners carry a three step ladder and stay on it. Safe Work Australia treats any work at height as a fall risk requiring controls. You are never asked to supply a ladder of your own, which some companies do require.

Everything arrives with us

Vacuum, mop, cloths, products. Storage is scarce in a city apartment and plenty of people living in one do not own a vacuum at all. You should not need to.

Three steps on a smooth surface, not one

Wash, dry, polish. Microfibre drags slightly on anything still stuck, which is the cleaner’s signal to go over it again before drying rather than sealing it in.

Getting started

Booking your first clean

Step 1

Tell us your building

The address does most of the work here, because we may already know its access rules.

Step 2

Ten minutes at the apartment

We look at floors, bathrooms, balcony glass and anything you want handled a particular way, then confirm how access will work on the days you are out.

Step 3

A price in writing & Your cleaner is assigned

Fixed, with the scope beside it. The same one returns each visit.

Step 4

A record after every clean

Including anything that could not be done, and why.

200%

Satisfaction Guarantee

Our Promise

Backed by our 200% guarantee

If something is missed, tell us and we come back and fix it. Our work is covered by a 200% guarantee.

Coverage

Areas we cover around Melbourne CBD

We work across the whole of postcode 3000, from the Queen Victoria Market end down to Flinders Street, and through the Spencer Street and Docklands edge of the grid.

We also clean in Southbank, South Wharf, Docklands, East Melbourne and Carlton.

If you run a business in the city rather than living in one, see office cleaning in Melbourne CBD.

Precincts we cover
Collins StreetBourke StreetFlinders LaneDegraves StreetCentre PlaceDocklandsSouthbankSpencer StreetCarltonEast MelbournePostcode 3000

Not in the list? Call 0402 160 946 – if we cover your postcode, we will tell you straight away.

location map of Melbourne CBD

FAQ

Frequently Asked Questions

Some buildings require a service lift booking or notice to the owners corporation before contractors attend, and others do not. Tell us your building and we check with management before the first visit. It costs you nothing and it stops a clean being wasted at the door.

Studios and one bedders are a large share of city work and we clean them. Because we quote on the apartment rather than by the hour, a small place is priced as a small place. We tell you the number at the walkthrough.

Yes, from the inside. That covers balcony glass, the door track, the floor and the rails you can reach standing on the balcony. We do not clean external windows or anything needing a lift or platform, and we say so before you book rather than after.

Ask us when you enquire. A changeover clean runs to a different standard and a different timeframe than a regular household clean, so it needs to be quoted as its own job.

Parking in the city is our problem, not yours. Our quote covers getting our cleaner and equipment to your door. You are not billed for meters, permits or building parking on top of the agreed price.

Ask us when you book. If you want a set schedule we will hold the slot for you, and if you want to change or pause it, tell us. The fixed price is agreed per job, so you always know what a visit costs before it happens.

Ready to book your house cleaner now?

Call 0402 160 946 or email Mattk@onedropfm.com.au to book house cleaning in Melbourne CBD. We work seven days across 3000 and the surrounding suburbs, we quote on site before we start, and every job is backed by our 200% guarantee.

OneDrop FM | Melbourne, Australia | 0402 160 946